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How to open a support request and what to include so we can help quickly.
On this page
- Go to Support → New request.
- Choose a topic and the app it's about.
- Describe what happened and what you expected.
- Send. We reply by email and in Support.
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- The app and, for build problems, the build ID (shown on the build page)
- For payments, the Paystack reference (on your receipt)
- Your phone model and Android version for install or app problems
- A screenshot if you can
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Most questions are answered in these guides and the FAQ. When our team replies, we often link straight to the right section of a guide.
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